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Log

Log

Log

Writing error messages people can act on

Writing error messages people can act on

Writing error messages people can act on

An error message has one job: tell the person what to do next. Most do not.

An error message has one job: tell the person what to do next. Most do not.

The three parts

Say what happened, say why in a few words, and say what to do. If you cannot, the problem is in the product, not in the message.

An example

Instead of “Invalid input”, write “That date is in the past. Pick a date from today onwards.”

Have a project in mind?

Have a project in mind?

Have a project in mind?

Tell me.

Tell me.

Tell me.

I reply within one working day with a plan and a price range.

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